Recently, the idea of data and artificial intelligence has been making its way to the forefront of the news, especially in the form of driverless cars. However as frighten as this seems to many people, big data and the Internet of Things can play a very large and beneficial role in improving transportation and logistics without getting too Sci-Fiy for the average American.
So how can big data and the IoT help this industry? Well, obvious answers involve preventive maintenance. Don’t get me wrong, preventative maintenance is a great thing. By predicting when a part is going to break you can proactively replace it or service the machinery whether it’s an 18-wheeler or a piece of machinery. By having preventative maintenance as part of your business strategy, you’ll ultimately have more uptime which leads to higher revenue. However, this is so 2016. Preventative maintenance is just the tip of the iceberg when it comes to using the IoT in Transportation and Logistics.
One other idea on how companies can use IoT to streamline their processes involves prioritizing emergency calls. Many companies rely on dispatchers to get their service technicians to a call as soon as possible. However, when many service companies get a call to respond to an emergency, the dispatcher sees who is free in the area and then picks a person to respond to the call. Typically, there is not an automated process not only to identify what technicians are in the area but also how certain conditions such as weather, traffic or construction could possibly effect how long it would take the technician to respond to a call. In theory, a technician a mile away from a call could take much longer time to respond if a road is closed rather than another technical who may be ten miles away but coming from the opposite direction that doesn’t have traffic. The IoT can help solve this challenge. By combining current weather, traffic and construction conditions with the location of the technician, companies can automatically identify which technician or responder would make it to the call in the shortest amount of time.
The power of the IoT can also be seen by the use of RFIDs. RFIDs are tiny sensors that many parts and products are labeled with. Many companies use RFID technology to reactively manage inventory. So, when a company “does inventory” employees are told how many items are on a shelf instead of manually scanning each item on the floor and in the stock room (that was always my least favorite part of my college job at Banana Republic). However, the real power in these little chips is the ability to proactively manage your inventory. By using RFIDs, employees can be alerted when inventory levels are running low. Items can either be restocked from inventory or re-ordered. For more cool ways to see how RFIDs can be used in a logistics setting, check out our video on how the IoT is Revolutionizing Manufacturing.
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